FOR IMMEDIATE RELEASE
15 MARCH 2023
ILLEGAL CONNECTIONS DISRUPT WATER IN ISIPINGO
The Municipality is aware of the interruption of water supply in Malabar Hills in Isipingo.
The water supply interruption is a result of illegal connections to the pump station which pumps water from the Malabar Hills Reservoir. This stops water from flowing from the reservoir to the community, thus causing outages.
The City has on numerous occasions disconnected the illegal connections in the area but these are immediately reconnected illegally by residents from nearby informal settlements. This results in the system being overloaded and causes trips.
Water tankers have been dispatched to provide relief while the City works on a long-term solution.
The City’s Water Department and Electricity Units are engaging with the eThekwini Municipality’s Security Department to chart a way forward.
EThekwini Municipality is appealing to the community to work together to clamp down on this unlawful conduct as it impedes the City from delivering basic services consistently.
We apologise for inconvenience caused and appeal to affected residents to bear with us as we work towards resolving the problem.
For more information regarding water supply, the public can contact the toll-free number 080 311 1111 or use the eThekwini Water and Sanitation WhatsApp number 073 1483 477. Alternatively, email: Eservices@durban.gov.za
Issued by the eThekwini Municipality’s Communications Unit.