Free website special: terms and conditions

Version of 10 November 2026. Prices are per month and include VAT.

1. The offer

When you take the Basic web hosting plan (R119 a month, VAT inclusive) on a minimum 24-month subscription, Titanium Media South Africa (Pty) Ltd (“TMSA”) designs and builds a website of 4 to 5 pages for you at no charge. The offer is valid until 28 November 2026. It does not apply to the Standard, Advanced or Deluxe plans.

2. Minimum term

The special requires a minimum subscription of 24 months, starting on the date your hosting order is confirmed. You pay the monthly price of your plan for the whole term.

3. Payment

Your subscription is paid by debit order. After TMSA confirms your plan, we send you a digital mandate, which you sign online with a secure one-time PIN (OTP). TMSA never asks for bank details by email, WhatsApp or the application form.

4. What you must supply

• All images must come with intellectual property (IP) authority from the sender, or be free of IP restrictions.
• All content must reach us in one go within thirty (30) days of your application. Use WeTransfer or a shared Google Drive link for larger documents and image folders.
• Your social media handles and the contact details to show on the website.
• Your logo, your style preference, your colour scheme and at least one website that represents what you want.

Because you supply all the content, copywriting, photography and logo design are not part of the free website. TMSA can quote for them separately.

5. Timing and revisions

We start building once we have received all your content. We aim to send you the first version to review within 15 working days of receiving everything. Two rounds of revisions are included. Further changes are quoted separately.

If we have not received your content within 30 days of your application, the free website offer for that application lapses. Your hosting plan stays in place, and a website can still be built later at TMSA’s normal rates.

6. What is not included

• E-commerce is not included on any plan. It can be added and is quoted separately.
• Domain registration and renewals are not included.
• Any additional features or pages will be quoted for separately. Thereafter, normal TMSA fees apply to any work beyond the free website.

7. Who owns the website

Your content, logo and images remain yours. TMSA hosts the website during the term. The design and build of the website transfers to you when the 24 months are complete, or when you have paid the early exit charge in clause 8.

8. Cancelling early

You may cancel your subscription on 20 business days’ written notice. If you cancel before the 24 months are complete, you pay a reasonable early exit charge for the unused part of the free website. The charge is the free website value for your plan, divided by 24, multiplied by the number of whole months remaining, plus any hosting fees due up to the date of cancellation. No early exit charge applies once the 24 months are complete.

9. After the 24 months

Your hosting continues month to month at the then-current price of your plan, unless you cancel on 20 business days’ written notice. We will write to you between 80 and 40 business days before your term ends to explain your options.

10. Prices and VAT

All prices are per month and include VAT at the current rate.

11. Other terms

These terms form part of your hosting agreement with TMSA. If anything conflicts, these terms prevail for the free website. South African law applies.

12. Questions

Email info@titaniummediasa.co.za, call 031 573 1001 or WhatsApp 072 030 7659. Your personal information is handled as set out in our privacy notice.